About Us

01. HISTORY

Import Business is a global supplier of transport solutions

Since 1938, Z IMPORTING INC Services has served as the right arm of successful small and medium sized U.S. businesses doing business overseas, taking care of all their import business needs. We take pride in our import services, and we cater to all of our clients’ needs.

02. Why Choose us

Transport quality and safety to enhance your business

Z IMPORTING INC. is a licensed & bonded international shipping company with locations in Los Angeles, CA . SII provides products importing from any location in the continental United States to any destination abroad.

03. Vision

We offer only customer-oriented importing solutions

To be an expert resource and the most reliable and responsive global Importing partner for our clients. To be a ‘True’ partner with our clients and always deliver the most effective and efficient solutions

Our Mission: Help our customers succeed.

We help our customers succeed, by knowing it– understanding all we can about our products, our services and our customers’ needs; by owning it – taking personal responsibility in everything we do; and by sharing it – communicating promptly and regularly with our customers and our fellow employees.

Our Values:

Integrity
Tells the truth and is honest and forthcoming in all business transactions
Lives up to commitments by delivering on any promises he or she makes
Takes personal responsibility for his or her own actions
Does the right thing, even when difficult or inconvenient

Relationships
Works hard to build mutually beneficial, lasting relationships with customers, teammates and partners
Build trust and respect by giving responsive and consistent service
“We are in the relationship business, we just happen to sell machines and engines.” – Ed Rapp, Caterpillar Group President

Teamwork
Knows how his or her role contributes to Company Vision, Values and Goals
Is responsible to carry out his or her role as a team member
Is willing to sacrifice personal gain for the team’s best interest
Shares ideas and solutions among all divisions, departments and locations

Respect
Respects other people’s opinions, and respects their property
Seeks, accepts and gives feedback in a positive manner
Treats people fairly, with dignity, and in a way he or she would like to be treated
Speaks positively about other people, departments and division

Quality
Takes pride in performance, doing it right the first time
Uses all available resources to deliver creative solutions
Maintains a professional appearance in self and work area
Meets or exceeds customers’ expectations

Service
Displays enthusiastic responsiveness to customers, co-workers, and partners
Is committed to responding quickly because our customers can’t afford to wait
Has a “can do” attitude in delivering what is promised
Anticipates customer, co-worker, partner and Company needs

Statistics

Importing Products in numbers

84%
Sea Delivery
71%
Ground Shipping
94%
Air Delivery
61%
Other Delivery